Shipping policy

Thank you for shopping with JoyWild.

We carefully package every order to ensure it arrives safely.

Processing Time

Orders are typically processed within 1–3 business days. During launches, holidays, or promotional periods, processing times may be slightly longer.

Shipping

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery times vary based on your location and the shipping method selected at checkout.

Shipping Delays

JoyWild is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances outside of our control.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date at hello@joywildrituals.com. We will work with the shipping carrier to help resolve the issue.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. JoyWild is not responsible for orders shipped to an incorrect address provided by the customer.

Questions

If you have any questions about your order, we're happy to help.

Email: hello@joywildrituals.com

Thank you for supporting JoyWild.